Managing Multi-Cultural Call Centers

Managing Multi-Cultural Call Centers

By teaching all of our agents’ companywide about the different countries in which we have centers by leveraging social media platforms such as our newsletter, blog, Facebook page and other outlets, agents have the opportunity to learn about other cultures and activities we as a company sponsor around the world. Agents and management regularly have input and opportunity to serve on Humanitarian missions and service projects which help those in need of our efforts as a company.

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